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Submit Crash Reports

Help us improve Awesome Copy by sending crash logs when something goes wrong.

If you've experienced a crash in Awesome Copy, sending us the crash report helps us identify and fix the issue quickly. Follow the steps below to locate and submit your crash log.

How to Find Crash Reports

  1. Open Finder on your Mac
  2. Go to the crash logs folder
    Press Cmd + Shift + G (Go to Folder) and enter:
    ~/Library/Logs/DiagnosticReports
  3. Look for Awesome Copy crash files
    They will be named something like:
    AwesomeCopy-2026-01-02-123456.ips AwesomeCopy_2026-01-02-123456.crash
  4. Sort by Date Modified
    Click the "Date Modified" column header in Finder to see the most recent crashes first
  5. Open the crash log
    Double-click to open it in Console.app, or right-click and choose "Open With > TextEdit" to view as plain text
  6. Copy or save the file
    Drag it to your Desktop or another location to prepare it for sending

Tip: If you don't find crash files in the main folder, also check the retired logs folder:

~/Library/Logs/DiagnosticReports/Retired

Send Us the Crash Report

Once you've located the crash file, please email it to us along with a brief description of what you were doing when the crash occurred. This helps us reproduce and fix the issue faster.

Email Crash Report

Or send directly to: awesomecopyapp@gmail.com

What to Include

When submitting a crash report, please include:

  1. The crash log file (.ips or .crash file)
  2. What you were doing when the crash happened
  3. Your macOS version (found in Apple menu > About This Mac)
  4. Awesome Copy version (found in Awesome Copy > About)
  5. Any other details that might be helpful

Thank you for helping us make Awesome Copy better!

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